Retail service in Singapore sucks

Service in Singapore is really terrible among retailers and supermarkets. It's a different ball game for those in technology products or business services though.

With regards to that, I wish to say that it's an irony to implement the "GST" campaign in Singapore as I was in Carrefour recently to purchase some products and while I was in queue, I saw that all the cashier counters had this "GST" reminder stuck on their registers. I waited to see if the cashier "greet", "smile" and "thank" the customers in front of me. She did not, not even for any ONE of them. I looked around at other counters, every one of them was oblivious to the reminder in front of them. It's really ironic. Such a big joke!

Another incident happened while I was at M&S Parkway, the cashier did not greet but I do not really care for it. She just had this "black" face and seemed unwillingly to serve us. That aside, I was flabbergasted when she placed all the items i bought (about 5 items, probably weighed at least 800g) into 1 flimsy plastic bag. While I am not finicky, I was quite worried that the plastic bag would tear once I carried it around. I requested for another bag and I was given this look that I was fussy. Even when I go NTUC, if the cashier has no common sense and places 4, 5 cans of condensed milk or canned fruits into 1 bag, I will ask for another as the bag will break!

Now I have done customer service before and I know very well that Singaporeans are difficult at times but at least the basics of good customer service should be there. I have had customers who ask me questions with obvious answers or ask the same questions again and again or cant make up their minds and change stuff many times.

Now that's a real pain.